Refund Policy
Returns
Returns are accepted within 30 days of delivery.
To be eligible for a return, items must be unused, unworn, in their original condition, and returned with all original packaging and accessories.
Before returning an item, please contact us with your order number and reason for the return:
Mira Seren: support@miraseren.com
Mira Dapper: support@miradapper.com
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us promptly with photographs of the item and packaging. We will assist with a replacement or refund.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable.